UNIVERGE® SV8000 Series

Our working environment is rapidly changing, with organizations of all types continually looking for new ways of generating revenue, controlling costs and optimizing productivity. What is more, the rate of change is accelerating, thanks to the development of new technologies. These advanced technologies provide innovative ways of handling new and increasing commercial and economic demands.

The UNIVERGE® SV8000 Series from NEC creates new ways of generating revenue and increasing customer responsiveness, while simultaneously improving efficiency and reducing costs. Designed to deliver next-generation, open standards-based solutions, it is your bridge to the future and protects your existing telephone infrastructure investment while providing a migration path to pure IP. With the SV8000 series, all types of communication methods are supported, whether TDM, IP, video, wired or wireless.

UNIVERGE® SV8000 Series Catalogue Download

 

UNIVERGE® SV8100

The SV8100 is a unique communication solution for up to 512 extensions. Its expandability means it can work at any level, from a technically superb phone system, to a truly advanced unified communications platform.

Business performance is improved significantly by making an entire workforce more reachable wherever they are based.

Part of the UNIVERGE 360 portfolio, the SV8100 creates ‘360-degree communication’ encompassing fixed, mobile and converged communication such as e-mail, presence and instant messaging.

Executives have real-time access to a full circle view of their business; managers easily communicate with team members and supervisors; sales people have immediate access to the data and resources they need to do their jobs anywhere they are.

In short, it makes Unified Communication a reality.

UNIVERGE® SV8100 Catalogue Download

Key features:

• Embedded applications including ACD and Mobile Extensions at no extra cost
• Unique interchangeable handset design
• Unique Netlink survivability between branches
• Unique Bluetooth handset
• Modular architecture for economical scaleability
• VoIP and traditional voice support
• Aggressively priced

Powerful and versatile

The SV8100 is the ideal communication solution for almost any workplace

• The Small Office - Aggressively priced compared to other smaller systems, but with enormous scaleability as a business grows.
• The SMB - The SV8100 offers productivity and efficiency tools that are usually associated with more expensive, larger corporate systems.
• The Call Centre - Powerful call management software ensures customer service levels, and your workforce, are optimised at all times.
• The Branch Office - These can benefit from highly cost effective unique Netlink feature – allowing multiple systems to operate as one. Netlink also offers multiple business continuity options.
• The Homeworker - The latest VoIP technology ensures costs are minimised, and access to system features are maximised.
• The Mobile Worker - The built-in Mobile Extension feature enables a user to be contactable on their office extension number on their mobile phone from wherever they are. Also, on-site mobile workers can benefit from the IP DECT range, including new cutting edge security features.
• Hotels & Hospitality - A range of specific features that will enhance a guests’ hospitality experience, while at the same time optimise staff efficiency and encourage add-on sales.
• Healthcare Environments - Provides true reliability where it matters most. Includes many bespoke time-saving features including nurse call and text messaging to the handset, enabling health professionals to spend more time with theirpatients. Security features include Man-down and location detection.
• Specialised Professions - Legal and finance professions benefit from features such as call recording which is effortless, easily accessed and completely secure.

 

UNIVERGE® SV8100 Communication Server

Business today demands efficient, seamless communication to enable rapid decision-making and customer responsiveness. NEC’s UNIVERGE 360 is our approach to help small to medium-sized businesses succeed at this accelerated level by placing people at the center of communications. The UNIVERGE SV8100 Communications Server is an integral part of this initiative.

The UNIVERGE SV8100 Communications Server is the ideal system for SMBs that wish to compete and grow their businesses over time. This robust, feature-rich solution is completely scalable and can be expanded to meet your communications needs both now and in the future.

Designed to be both versatile and scalable for your growing business needs, the SV8100 supports TDM, IP, video, wired or wireless. It also provides three on-board applications and a full range of high-powered features that can be transparently shared between branches or remote locations. Individuals, departments and locations can work more efficiently by using this feature to communicate seamlessly in real time.

The SV8100 also supports a wide variety of solutions from the SV8000 Series family of products, including:

The UNIVERGE SV8000 Series Desktop Suite is a significant component of NEC’s UNIVERGE360 approach to help companies unify their business communications. For use on the SV8100 Communications Server, it combines the functionality of three products, PC Assistant, PC Attendant and the SP310 Softphone. With the Desktop Suite, your company can provide customers the attention they deserve. It can increase employee collaboration and provide the enhanced productivity needed in today’s increasingly mobile world.

UNIVERGE® SV8100 Communication Server Catalogue Download

UNIVERGE360 is NEC's approach to unifying business communication. It places people at the center of communications and delivers on an organization's needs by uniting infrastructure, communications and business.

 

UNIVERGE® SV8300 Communication Server

The speed of business today demands efficient, seamless communications to enable rapid decision-making and customer responsiveness. To succeed at this accelerated level, mediumsized businesses must have the right communication tools. NEC provides businesses with the communications and networking solutions that enable them to succeed.

The UNIVERGE SV8300 Communications Server is a robust, feature-rich solution that is completely scalable and can be expanded to meet a medium-sized business's communications needs now and in the future.

UNIVERGE® SV8300 Communication Server Catalogue Download

UNIVERGE360 is NEC's approach to unifying business communication. It places people at the center of communications and delivers on an organization's needs by uniting infrastructure, communications and business.

Feature Summary:

• Scalability for the Growing Business

• As your business grows, so do your communication needs. The SV8300 functions alone or in a network and can expand to meet all of your business communication needs, including mission-critical data applications. The SV8300 seamlessly scales to 2048 ports in a single system network image.

• Investment Protection

• Protect your technology investment while providing a migration path to pure IP. The SV8300 has the flexibility to support your existing traditional circuit-switched technology and can be fully utilized to run in a pure IP environment.

• Support for VoIP and Traditional Voice

• You can deploy a pure IP solution or any combination of IP and traditional circuit-switched technology on a single SV8300. It provides the ability to customize the best communications solution for your business.

• Enhanced Centralized Management

• The SV8300 offers centralized management of phone system, data system and enterprise platforms; moves, adds and changes of SV8300 phones are quick and easy. Simply plug any phone into any jack wherever it is needed and it is ready to go!

• Rack-stackable Architecture

• The SV8300's stackable chassis supports server functions, media gateways and media converters in a single unit.

• Application Integration

• Applications are easily accessed through simple licence activation.

• Increased Productivity

• The SV8300 delivers a full suite of advanced applications and a high-powered feature set that helps businesses run smoothly. Workers can manage their calls more easily, and the mobility that the SV8300 provides to staff helps customers access your employees even while they are away from their desk.

• Diverse Features

• The SV8300 streamlines communications for the entire organization with its diverse suite of features and applications. It enables individuals, departments and locations to work more efficiently by ensuring seamless internal and external communications.

• Seamless Networking

• The SV8300 provides IP communications, such as data, multimedia and voice, over one network. There is no need to run two sets of wires for voice and data; one wire does it all.

 

UNIVERGE® SV8000 Series Hospitality Management

The UNIVERGE SV8000 Series Hospitality Management solution for both the UNIVERGE SV8100 and SV8300 Communications Servers provides advanced services to ensure your guests have a memorable stay. They can access the latest messaging services, and your business benefits from extensive features including flexible numbering, room status and toll-restriction check-in mode. Hospitality Management even works with your Property Management System (PMS) through Property Management System Integration (PMSI) to support many key front and back-office functions.

UNIVERGE® SV8000 Series Hospitality Management Catalogue Download

At a Glance

• Improved productivity

• Powerful support for front and back- office functions

• Integrated voicemail

• Flexible technology

• An extensive feature set

 

UNIVERGE® SV8000 Series Desktop Suite

The SV8000 Series Desktop Suite is for use on the SV8100 Communications Server and combines the functionality of three products, PC Assistant, PC Attendant and the SP310 Softphone. With the Desktop Suite, users become more mobile and productive.

UNIVERGE® SV8000 Series Desktop Suite Catalogue Download

Feature Summary:

• Scalability for the Growing Business

• The Desktop Suite’s PC Assistant enables workers to get more done in less time by giving them the ability to manage telephone sets on their desktop PCs. With just a few clicks of the mouse, users can easily access features such as speed dialing, call management and contact lookup while benefitting from seamless CRM integration. And, thanks to the robust networking capabilities of the UNIVERGE SV8100, all 128 extensions can be networked on a single SV8100 system running the Desktop Suite.
• A Simple Interface with a Flexible Directory
• CRM Integration
• Call Logging and Recording

• PC Attendant

• The SV8000 Desktop PC Attendant helps improve call management and increase productivity by placing a complete attendant console right on the operator’s PC. It enables operators to work more efficiently by giving them the ability to transfer and manage calls on-screen through a completely intuitive graphical user interface (GUI). The operator can perform common user functions such as Transfer, Park and Page with a single mouse click.
• In addition to the shared functionality, PC Attendant includes other features specifically geared for attendant use.
• Networking
• Integrated Intelligence
• Enhanced Message Management

• SP310 Softphone

• With the SP310 Softphone, users can make and receive calls via their PCs. When an incoming call is received, the Softphone automatically launches, and audio output is heard through the PC speakers. Users can have confidence that they are not missing calls even while they are not wearing their headsets.
• Enhanced Functionality through the Desktop Terminal
• A Mobile Solution
• Soft Phone Catalogue Download

• Additional Features

• In addition to the enhanced functionality, mobility and improved integration provided by the inclusion of PC Attendant, PC Assistant and the SP310 Softphone, the SV8000 Series Desktop Suite offers additional high-end features that enable users to collaborate more easily.
• Video - Conduct a video call with other users
• Whiteboard - Collaborate and share drawing tools with others via a PC display
• Application Sharing - Share Windows applications and collaborate with other users
• Chat - Instant message other Desktop Suite users
• FTP - Send files to other users

 

UNIVERGE® Desktop IP and Digital Terminals

UNIVERGE® Desktop IP and Digital Terminals Catalogue Download

Taking Business Communications to the Next Level

• With the speed of business today, the importance of the desktop phone has never been greater. Today's employee requires an accessible communication tool at any location in order to be as efficient and productive as possible. But, many businesses and employees have not taken advantage of the enhanced capabilities offered by today's next-generation phones. NEC's UNIVERGE Desktop IP and Digital Terminals are the answer.
• The NEC UNIVERGE family of IP and digital terminals moves the standard desktop phone to the next level through its large feature set and modular design. By delivering a wide range of customizable features, this terminal can help meet the communications needs of any workplace. And thanks to its modular design, businesses have the option to quickly and easily customize the terminals to meet employees' specific communications needs. Because these terminals support a wide range of applications, the Desktop IP and Digital Terminals can also help improve overall employee efficiency and productivity.

Freedom of Choice

• UNIVERGE Terminals give you the freedom to tailor your platform and telephony applications to meet your business's evolving needs. Whether your business is just getting started or is already rapidly growing, NEC provides the right solutions.
• UNIVERGE Terminals provide:
• Scalability and customization through modularity
• Investment protection
• Both VoIP and traditional voice support
• XML open interface support
• Advanced applications to improve staff productivity & efficiency
• Intuitive interfaces

Personalized Terminals to Meet Your Specific Requirements

• NEC's innovative terminal design is intended to deliver maximum deployment flexibility. Modularity allows for multiple combinations to fit any business niche or personalization requirement. From the front desk, to the conference room, to knowledge workers who spend all day on the phone, to remote workers, to executives, NEC offers options for all your business needs. These options include:
  • Add-on line key modules
  • Customizable faceplates or a choice of integrated LCDs
  • A selection of keypads
  • Wired or wireless handsets
  • A Bluetooth® interface or peripheral equipment (mobile phones, PDAs, headsets, conference units or keyboards)
  • Custom color accent panels
  • Custom function keys
  • Options for the visually impaired such as audio key action feedback and large
  • character display

Modify and Customize Terminals to Match Your Growing Business Needs

• As your business expands, so do your communication needs. Your terminals should be able to grow with your business. And, with NEC's next generation terminals, you will have the capability to increase feature functionality through applications support and personalization of the phone. There is no need to replace the entire terminal if you need new features. Instead, your initial investment is protected, and the terminal can be upgraded at minimal cost.

Access to Advanced Applications Increases Staff Productivity and Efficiency

• Advanced applications delivered directly to the desktop terminal enable staff to work more efficiently and improve customer service. The integration of voicemail, ACD and customer information applications helps minimize operator and other overhead costs.
• Users can log on to a NEC IP terminal anywhere on their IT network. The user's profile and quality of service settings are immediately available to him or her. There is no need for extra programming.

Choice of Either IP or Digital Terminals

• Whether your business communications are pure IP or any combination of IP and traditional circuit-switched technology, NEC provides a full line of terminals that will meet your needs. The user interface and the terminal functionality remain the same for IP or digital versions. With this, employees can easily switch between models and will not need training to use a new system.

XML Open Interface Support on IP Terminals

• XML open interface support enables developers to create displayable and accessible applications via NEC's IP terminals. This feature provides you the ability to tailor applications specifically for your business.
• The XML interface provides the user a way to integrate additional productivity tools on the desktop and improve efficiency. Applications such as calendar links, wallboard functionality, call directories and countless others can be displayed through a terminal's LCD through the Open XML interface.